What is Orbirental?

Orbirental is a web platform designed by technology and vacation rental experts to simplify and automate business processes for vacation rental and property management companies. Orbirental lets you manage your team and resources the best way possible at a fraction of the cost of more complex (and less usable...) software currently available on the market.
Based on a simple but highly efficient design, driven by a sophisticated automation engine, Orbirental will allow your agency to maximize lead-to-booking conversion rates in an elegant and painless manner.

Who should use Orbirental?

Designed for vacation rental agencies, property managers, small hotels and BnB's, Orbirental's main purpose is to take away the pain out of the reservation process while increasing occupancy significantly. All agents in a sales team can collaborate seamlessly throughout the booking process, assigning incoming leads, tracking individual performance and following conversion ratios throughout the lifecycle of a vacation rental inquiry.

Do I need anything special to get started?

No, Orbirental being a web based app, you do not have to install anything on your computer. All you need is a modern web browser.

Do I need anything special to get started?

No, there is no need to talk to a sales person, no set up fee, no contract to sign.

How can I get a demo?

We offer live on-line demonstrations via the Internet. While on the phone with you, an Orbirental sales representative will walk you through our demo site and walk you through key features of the program.
In order to request a demo, please fill out this simple questionnaire and one of our representative will contact you shortly.

How long does it take to get started?

A few minutes (typically less than 3 min)

How much does Orbirental cost?

The Agency version for multi-user / multi properties, is available for a monthly or annual subscription fee depending on the number of properties (see pricing plan).

How can I share my calendar?

It is really simple.

Go to the Publishing Tools' menu, select the specific property and just select the calendar link from the "Share my property's Calendar" section.

You can just send that associated link to people. You can also use that link on your website (note that this calendar will not editable by others).

What is a Widget (and how does it works)?

A widget is a small application with limited functionality that can be installed and executed within a web page. Orbirental offers different kinds of widgets, from basic Property Availablity Display to customizable Lead Capture forms.

Can I synchronize my Orbirental calendars with other calendars?

Yes, you can export your Orbirental calendar into your personal calendaring tools, provided that they use the iCal format (Apple calendar, Google Cal, Outlook). You can also use this tool to update automatically Flipkey™ / TripAdvisor™, HomeAway / VRBO™, Booking.com™ or AirBnb™ calendars or any other listing sites, for that matter.
Orbirental provides two-way calendar synchronisation, meaning that any bookings on third party sites can also be reflected on your Orbirental calendar (in near real-time), and bookings entered via Orbirental will be reflected on all the other listing sites.

Is my data secure?

Yes. We are committed to ensure data security for all users.
We understand how important security is, and how crucial is the integrity of your reservation information.
To that end, all communication with the Orbirental system is encrypted, our data is safely backed-up and our payment platform is delegated to world-class PCI-compliant payment providers.

What about my privacy?

We will never sell, rent or trade your personal information to others without your prior consent.

Are there ads in Orbirental?

We do not serve ads on the Orbirental app nor on your Orbirental widget calendar.

Does Orbirental provide tech support?

Yes, we are open everyday for your question, enquiries and suggestions! Please use our contact form/ and feel free to file issues or send suggestions.

What do the monthly and annual plans cover?

The plans all include Orbirental standard property management features: the reservation system, lead generating smart widget, API for direct connection to your existing website, integrated payment system, the channel manager, calendar synchronisation, email notifications, analytics, hosting, security, maintenance, free ongoing updates, and customer support. Please see our pricing plans for details.
Note that when you activate third party services on the Orbirental platform, extra fees on those services can apply. For example, Orbirental charges fees for Orbirental-originated bookings that are driven by dynamic pricing services integrated in the platform.

How do I pay monthly fees?

We debit your account at the end of each month using one of our accepted payment methods through our secure payment platform (Braintree powered).

How do I pay annual fees?

We debit your account at sign up - your balance is paid for 12 months and automatically renewed when the 12 months expire. Note annual plans are a 20% saving over monthly plans.

What happens if I want to add more properties online?

You can upgrade your account instantly using the built in management system. You can also downgrade your account at any time if you go below the floor of your existing plan.

What is the length of my contract?

With Orbirental you are never subject to a long-term contract. Everything is pay-as-you-go. You may cancel at anytime and we'll stop billing you at the end of that month.

How do I export or backup my data?

Orbirental is an open platform powered by a simple API, which allows you, at any moment, to freely export your data, either for back-up reasons, or to interface it in another business application.

What if Orbirental doesn't have a feature I need?

We listen to our customers so if you feel there is functionality that should be in the app, tell us, and well consider implementing it. To that end we have implemented a simple collaborative tool to let you tell us what you would want us to develop, you can access it here https://orbirental.uservoice.com/.

Does Orbirental have an API?

Yes, we have an open api and Developer Center available at dev.orbirental.com. Please send us a note to [email protected] and tell us what you want to build with our API.

Is it possible to batch-import many properties at a time?

Our API makes it easy to add properties in a batch. If you have hundreds of properties, we can help you batch-import your entire portfolio of lisings. We also provide import tools in the system that you can use to import your properties from some of the most common listing sites.

Will I need a separate accounting program?

No. Orbirental is not an accounting system but provides financial reports, earning statements and more. It can also integrate with best-of-breed accounting systems such as Quickbooks Online.

Is it possible to batch-import all my existing bookings?

Yes. You can import your bookings either through our calendar import tool or through our API. Please contact us to get access to the API at [email protected].

Does Orbirental work for non US businesses?

Yes. Orbirental works globally. We provide multi-currency and muli-lingual support. We accept guest payments from anywhere in the world. For payment processing, we support businesses banking in 49 different countries.